Solution · Customer support
24/7 Customer Support with Conversational AI
Instant, human-like replies across chat and voice. Website, WhatsApp, Telegram, Messenger and your phone line, 24/7.
Chat and voice · 5-day free trial · cancel anytime
The pain points conversational AI removes
What support looks like without it, and what changes the day Markleyo goes live.
Slow, scattered, expensive
- Customers wait, then leave
- Nobody answers the phone out of hours
- Chats scattered across four apps
- Your team buried in repeat questions
- Leads go cold before anyone replies
- Every extra shift costs another salary
Instant, unified, always on
- Replies in seconds, 24/7, in chat or on a call
- The AI calling agent picks up inbound calls
- One Unibox for chats and call transcripts
- 90%+ of FAQs resolved before a human sees them
- Every enquiry qualified on the spot
- One agent covering every channel at once
The smarter way to support customers
Engage every customer instantly, whether they type or call. Fast, accurate answers on autopilot, across every channel.
24/7 instant customer responses
Never miss a lead or leave a customer waiting. Markleyo’s AI agent delivers instant, accurate replies across every channel, day or night.
- Zero wait time, no queues
- Unlimited queries at once
- Online 24/7, weekends included
- Same accuracy when your team is offline
Unified conversations from every channel
Manage chats from your website, Facebook Messenger, WhatsApp and Telegram inside one unified inbox. Transcripts from the AI calling agent land in the same place.
- One dashboard, no app switching
- Full chat history per customer
- Call transcripts attached
- Ticket status and filters
- File attachments
- Built-in CRM
Smarter, more accurate answers
Deliver helpful, accurate replies every time by training the conversational AI on your website, your brand knowledge and your FAQs.
- Trained on your website links
- Documents, text and FAQs
- Built-in knowledge base
- Consistent across every channel
Human touch when it matters
Let AI handle 90% of queries and hand the complex conversations over to live agents without the customer starting again.
- Instant agent alerts
- Full history in front of the agent
- No repeating for the customer
- Faster resolutions
The AI calling agent answers your phone
Support does not only arrive as a message. Connect your business number and the AI calling agent picks up inbound calls, speaks naturally, and answers from the same knowledge base your chatbot uses.
- Talks like a person, not a phone menu
- Answers from the same trained knowledge
- Transfers the live call to your team
- Qualifies the caller before handoff
- Transcripts saved in Unibox
- Multiple languages and accents
Powered by Twilio and ElevenLabs. Inbound calling is an add-on and is not part of the standard chatbot plans.
Any business that keeps people waiting for an answer
Frequent enquiries, bookings, calls or support requests. Whether you sell online or manage service clients, no customer is left waiting.
Start with your own business-
01
Website & SaaS owners
Answer pre-sales questions and onboard trials without a support rota.
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02
Ecommerce & retail
Order status, sizing, returns and stock questions handled instantly.
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03
Agencies & service providers
One inbox per client account, each with its own trained agent.
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04
Healthcare
Appointment questions and intake handled, with people brought in when needed.
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05
Restaurants & cafes
Bookings, opening hours and menu questions answered at peak time.
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06
Real estate & construction
Qualify enquiries and book viewings while your team is on site.
How it works?
One agent, set up once, answering in chat and on the phone.
Create the agent
Add a new chatbot or calling agent, give it instructions, tone of voice and customizations according to your brand.
Train it once
Feed it your website URLs, documents, text and FAQs so it trains itself on your brand. The same knowledge answers in chat and on calls.
Connect chat and voice
Link your website, Facebook Messenger, WhatsApp and Telegram, then connect your phone number so the calling agent picks up. All done!
Ready to join? Register here or check pricing.
Have a question? You are covered.
What businesses ask most before they hand over their front line.
Automate customer supportDo I need a website to use this solution?
No. You can connect WhatsApp, Telegram and Facebook Messenger and handle customer support entirely through those channels.
Can I customise how the chatbot talks to customers?
Yes. Train it on your own content and adjust tone, language and instructions so it matches your brand.
What happens if the AI cannot answer a question?
The chat is handed off automatically to your team inside the Unibox dashboard for a live response, with the full history attached.
How many chatbots can I create and deploy?
There is no limit. Create and embed unlimited chatbots across multiple websites and channels.
How does the AI calling agent answer my phone?
Connect a Twilio number to your agent and it answers inbound calls with a natural ElevenLabs voice, drawing on the same knowledge base as your chatbot. It can transfer the live call to your team, and the transcript appears in Unibox afterwards. Inbound calling is a separate add-on rather than part of the standard chatbot plans.
Will this reduce my support workload?
Our AI resolves over 90% of customer queries automatically, so your team only handles the complex cases and you save most of the budget spent on manual support.
Ready to automate your customer support with conversational AI?
Stop losing customers to slow replies. Let the AI agent handle every chat and every inbound call instantly, 24/7, even when you are asleep.
Chat and voice · Every messaging channel included · Cancel anytime