manychat alternatives

10 Best ManyChat Alternatives And Competitors (Real Pricing)

The best ManyChat alternatives in 2026 are Markleyo AI, Chatfuel, Inrō, InstantDM, CreatorFlow, Tidio, Gorgias, Respond.io, GoHighLevel, and Meta’s own Business Suite. Most people started looking after March 2, 2026, when ManyChat cut its free plan from 1,000 contacts to 25 and moved everyone onto contact-based billing. This guide compares all ten on pricing we verified against vendor pages in July and August 2026.

Quick answer: Which ManyChat alternative should you pick?

If you read one section, read this one.

You are…Best pickWhy
A small business that wants DMs, calls, social, and content in one billMarkleyo AIOne flat price, AI included, adds Telegram and phone calls
Someone who wants the closest flow-builder swapChatfuelSame drag-and-drop feel, plus TikTok DMs
A creator who needs a genuinely usable free planInrō100 free active contacts and 50 AI credits
A creator on the tightest budgetInstantDMFrom about $10/month with unlimited contacts
A growing creator who hates surprise billsCreatorFlowFlat rate billed per DM sent, not per contact
An online store that needs website chat tooTidioChat widget plus Shopify and WooCommerce
A Shopify brand focused on sales and returnsGorgiasBuilt around orders, refunds, and product questions
A team handling high message volumeRespond.ioShared inbox across every channel
An agency running campaigns for clientsGoHighLevelFull CRM, funnels, and white-label
Someone who just wants free auto-repliesMeta Business SuiteFree, built in, no third-party tool

What happened to ManyChat in 2026, and why are people leaving?

What is ManyChat?

ManyChat is a chat marketing tool. It automates direct messages on Instagram and Facebook Messenger, and on paid plans WhatsApp and SMS too. Its most loved feature is comment-to-DM: someone comments a keyword on your Reel, and ManyChat automatically slides into their DMs with a link, a discount, or a lead magnet.

It has been the default tool in this space for years, and the reason is simple — the Flow Builder is excellent. You drag boxes around, connect them with arrows, and build a conversation without writing code.

So why is everyone suddenly shopping around? One date.

The March 2026 pricing change that started this

On March 2, 2026, ManyChat replaced its simple pricing with five contact-based tiers and cut its free plan by 97.5%. The free plan dropped from 1,000 contacts to just 25, and every paid tier now charges an overage fee once you exceed your plan’s included contact count.

Before March 2026 the free plan supported 1,000 contacts, which was generous enough to run a small business on. That is no longer the case. The free plan is now only useful for testing the platform.

One comparison summed up the feeling among creators: the free plan dropped to 25 contacts and four automations, and there is no halfway plan between $0 and $17 a month.

There is one important detail almost every article skips, and you should check it before you panic. The new pricing currently applies to accounts created on or after March 2, 2026. If your account predates that, you are still on old pricing. So if you signed up in 2024, look at your actual invoice before assuming any of this applies to you.

What is an “active contact”, and why does it matter so much?

This is the single most important idea in the whole article, so let’s go slowly.

Most tools charge you for what you use — how many messages you send, or how many people are on your team. ManyChat charges you for how many people your automation touched this month.

Anyone who interacts with your automation — by commenting a keyword, sending a DM, or tapping a button — becomes an active contact. They keep counting toward your monthly limit even if they never message you again, unless you manually delete them from your contact list.

Here is why that stings. Imagine a gym that charged you not for the days you went, but for every person who ever walked past the front door because of your poster. Your bill would go up when your marketing worked well.

That is exactly what happens. Pricing now scales with your audience instead of your usage. One viral Reel and your bill quietly doubles. One moderately successful comment-to-DM post can use up all 25 free contacts in a few hours.

What does ManyChat actually cost in 2026?

Here is a trap that catches even professional reviewers. ManyChat’s pricing page opens on the Annual toggle and prints the annual rate with a “/mo” suffix, so the $14, $29, $69 and $139 you see first are annual figures. Month-to-month is $17, $39, $99 and $199.

So the real ladder:

PlanAnnual (billed yearly)MonthlyActive contactsOverage per extra contact (annual)
Free$0$025
Essential$14/mo$17/mo250$0.082
Pro$29/mo$39/mo2,500$0.038
Business$69/mo$99/mo7,500$0.018
Advanced$139/mo$199/mo25,000$0.0028

Monthly overage rates are higher: $0.10 on Essential, $0.05 on Pro, and $0.025 on Business.

Now the two costs that are not in that table at all.

The AI is an extra $29 a month. ManyChat’s AI features (the AI Step) are not included in any plan. You pay an extra $29/month on top of Pro or Business. AI-powered replies are only available from the Pro tier upward. So the “$29 Pro plan” is really $58 a month if you came for the AI.

WhatsApp and SMS cost extra on top. All paid plans support Instagram, Messenger, WhatsApp and SMS, but WhatsApp usage incurs separate per-conversation fees from Meta and SMS incurs carrier fees, neither of which is included in the subscription price.

Let’s put it together with a realistic example. You are on Pro monthly ($39) with 2,500 contacts included. You post a Reel that does well and 4,000 people trigger your automation. That is 1,500 extra contacts at $0.05 each, so $75 in overage. Add the $29 AI add-on and your month costs $143 — not $39.

For comparison, Markleyo Complete starts at $14.5/month, with the AI included and no contact counter at all.

The five things people complain about most

  1. Success raises your bill. A post that performs well costs you money, which is a strange incentive for a marketing tool.
  2. The free plan is effectively gone. 25 contacts is a sandbox, not a plan.
  3. Old contacts never expire on their own. They count until you manually delete them.
  4. AI costs extra, and only from Pro up. Many people picked ManyChat for the AI.
  5. There is no middle step. Nothing sits between free and $17 a month.

To be fair to ManyChat, none of this makes it a bad product. The Flow Builder is still the best in the category, it is an official Meta Business Partner, and its Instagram triggers are deeper than most rivals’. If your audience re-engages often — the same people messaging you again and again — contact-based billing can genuinely work out cheaper than paying per message. It depends entirely on your numbers.

The 10 best ManyChat alternatives in 2026

Every one of the ManyChat competitors below is judged the same way: real cost at real volume, what the meter runs on, channel coverage, and who it honestly suits.

1. Markleyo AI — best all-in-one ManyChat alternative for small businesses

Markleyo

Price: From $14.5/month · 5-day free trial

Best for: Small businesses and ecommerce brands that want messaging plus calls, social, and content in one bill

Watch out for: Not an Instagram-growth specialist, and a newer brand than ManyChat

Markleyo AI removes the contact counter entirely. One flat monthly price with the AI agent included — no $29 AI add-on, no per-contact overage, no bill spike when a post does well.

It also covers considerably more ground than DM automation. You get six AI workers in one plan: a CX chatbot agent for your website, WhatsApp, and Telegram; an AI calling agent that answers real phone calls in a human-sounding voice and books appointments; a marketing bot for WhatsApp and Telegram broadcast campaigns; a social media suite that writes and schedules posts; an AI copywriter for blogs and emails; and a no-code agent builder to chain them together. They share one knowledge base, so you teach your business once.

Three things it does that ManyChat cannot do at all. Telegram — ManyChat has no Telegram support, which matters a lot in South Asia, the Middle East, and Eastern Europe. Phone calls — no DM tool on this list answers a ringing phone. Social publishing — ManyChat automates replies but does not write or schedule your posts.

The maths is simple. Our Pro example above came to $143 in a busy month. Markleyo Complete starts at $14.5 and does not move when your Reel goes viral.

Honest trade-off, and this one is important. ManyChat’s Flow Builder is better than Markleyo’s for building intricate, branching Instagram funnels, and ManyChat’s comment-to-DM and Story-reply triggers are deeper. ManyChat is also a Meta Business Partner with years of tutorials behind it. If you are an Instagram-first creator whose whole business runs on keyword-triggered DMs, one of the specialists below is a truer swap. Markleyo suits small businesses, service companies, agencies, and ecommerce brands who want conversations handled across several channels without six subscriptions.

See the full feature list on the Markleyo AI chatbot page, the marketing bot page, or the pricing page.

2. Chatfuel — closest like-for-like flow builder

Chatfuel

Price: Reported between $39 and $59/month depending on tier — see the note below

Best for: Businesses that want the same drag-and-drop feel, especially on Messenger

Watch out for: Sources disagree on its 2026 pricing, and contact scaling is steep

Chatfuel is one of the oldest platforms in this space and the most natural swap if what you like is building flows. Its 2026 tiers, Fuely Super and Fuely Max, bundle GPT-powered replies into the classic visual flow builder, so the bot can answer free-text questions instead of only matching buttons. Its standout is TikTok DM coverage, which most competitors do not have.

A note on its price, because I could not verify one figure. Sources genuinely conflict. Several trackers report contact-based tiers: Fuely Super from $39/month for 150 contacts, Fuely Max from $59/month, scaling to $279/month at 5,000 contacts, with no free plan. Others report a single flat AI plan at $49/month with unlimited contacts, citing Chatfuel’s own pricing page in July 2026. One source also describes a free “Chatfuel Light” tier covering Instagram, Facebook and WhatsApp with a shared inbox and flow builder but no AI. Chatfuel repriced during 2026 and the trackers have not caught up. Check chatfuel.com/pricing yourself before deciding.

Verdict: the best pick if the Flow Builder is what you would miss. If the contact-based tiers are the live model, it shares ManyChat’s exact problem at a higher starting price.

3. Inrō — best free plan, and the fairest contact-based model

inro

Price: Free plan covers 100 active contacts, 3 automations, 3 DM campaigns and 50 AI Agent credits, with no card. Pro starts at €12.99/month with the AI Agent included and unlimited messaging per contact

Best for: Instagram creators who want a real free tier with AI included

Watch out for: Still contact-based, so the same spike risk applies at scale

If your only reason for leaving ManyChat is the free plan collapse, Inrō is the direct answer: 100 free active contacts against ManyChat’s 25, and 50 AI credits thrown in where ManyChat charges $29 a month for AI.

Its billing is also more honest than most. You are billed on contacts your automations activate in a month, not on contacts stored, and the CRM holds unlimited contacts on every plan. That fixes ManyChat’s worst quirk — old contacts sitting in your list and counting against you forever.

Verdict: the best free ManyChat alternative, and the best-designed contact-based pricing here. Note it is still per-contact, so a genuinely viral post will still move your bill.

4. InstantDM — cheapest paid plan with unlimited contacts

Instant DM

Price: Legend Pro $12/month ($9.99 billed yearly) and Trendsetter $29.99/month ($24.99 yearly), both with unlimited contacts at a flat fee. No permanent free plan, 7-day trial

Best for: Creators on the tightest budget who want comment-to-DM done safely

Watch out for: The cheaper tier is missing several important features

By raw entry price, InstantDM at roughly $9–10/month is among the cheapest paid plans in this category. The important part is unlimited contacts at a flat fee — the exact thing ManyChat took away. It also holds official Meta Business Partner status, so your account stays compliant with Instagram’s policies.

Read the tier difference before you buy the cheap one. Advance Account Safety Mode, the Viral Mode handler, follow-up messages and API access all require Trendsetter, not Legend Pro. There is also a 750 DMs/hour automation cap.

Verdict: the budget winner if comment-to-DM is your whole use case. Buy Trendsetter, not Legend Pro, if you expect a post to go big.

5. CreatorFlow — best flat-rate pricing for growing creators

CreatorFlow

Price: $15/month flat rate with no contact scaling; free plan covers 500 DMs a month with unlimited keyword triggers

Best for: Creators who want the bill to stay still while the audience grows

Watch out for: Narrower feature set than a full platform

CreatorFlow is built around the opposite billing philosophy to ManyChat. Flat-rate tools charge for total DMs sent, while per-contact tools charge for unique people who interact with your automation that month. One comparison concluded that flat-rate pricing is more predictable than per-contact pricing for growing audiences.

That distinction is worth understanding properly, because it cuts both ways. A per-contact tool can end up cheaper if your audience re-engages often, since one contact can receive many messages within a billing period. Flat-rate wins when lots of new people each get a few messages. Per-contact wins when the same people keep coming back.

Verdict: the most predictable bill on this list for creators whose reach is growing fast.

6. Tidio — best if you need website chat as well as DMs

Tidio

Price: Free plan with 50 conversations/month; Starter from $24.17/mo annual; Growth from $49.17/mo annual; Lyro AI add-on from $32.50/mo annual

Best for: Online stores that want a chat widget on the site plus social messaging

Watch out for: Three separate billing meters, and AI is an add-on again

ManyChat lives in social DMs. Tidio’s home is your website — a live chat bubble, plus a chatbot builder and an AI agent called Lyro. If half your problem is that ManyChat never touched your website visitors, Tidio fills that gap and covers Shopify and WooCommerce well.

The catch will feel familiar. Billable Conversations, Lyro AI conversations, and Flow triggers bill separately — you are juggling three quotas in parallel. On Free and Starter the 50 Lyro conversations are a one-time lifetime pool, not monthly.

Verdict: good for website-first ecommerce support. A weaker fit if Instagram DMs are your main sales channel.

7. Gorgias — best for Shopify sales funnels

gorgias

Price: Priced on ticket volume rather than per agent, with unlimited users on all plans · AI charges about $0.90–$1.00 per interaction

Best for: Shopify and BigCommerce brands where messages are about orders and returns

Watch out for: A real double-billing quirk

If your DMs are mostly “where is my order?” and “can I return this?”, Gorgias is built for exactly that. It pulls order data into the conversation so the bot can answer with real information rather than a scripted button. Unlimited users on all plans can be dramatically cheaper than per-agent pricing.

Model this first. Each automated resolution consumes a helpdesk ticket from your plan quota as well as charging the AI fee, so an automated conversation can be billed twice.

Verdict: the strongest ecommerce fit here, but it is a support tool with sales features, not a DM marketing tool.

8. Respond.io — best shared inbox for teams

Respond.io

Price: Starter around $79/month, Growth around $159, Advanced around $279, with roughly 20% off on annual billing — verify current rates

Best for: Teams of several people handling high message volume across channels

Watch out for: Expensive for solo operators, and billing scales with contacts and users

Respond.io is a unified inbox rather than a chatbot builder. Every channel — WhatsApp, Instagram, Messenger, Telegram, SMS — lands in one place, and your team assigns conversations, leaves internal notes, and routes work between people. If your actual problem is that three people are fighting over one Instagram inbox, this is the category that solves it.

Its automation is more rule-based than genuinely conversational, and it charges by monthly active contacts plus per-user fees, so both meters climb together.

Verdict: right for a support or sales team at volume. Overkill and overpriced for one person automating Reel comments.

9. GoHighLevel — best for agencies running client campaigns

GoHighLevel

Price: Starter around $97/month, Unlimited around $297, Agency Pro around $497

Best for: Marketing agencies that want CRM, funnels, email, SMS, and white-label in one place

Watch out for: DM automation is a small corner of a very large product

GoHighLevel is not really a ManyChat competitor — it is a whole agency operating system that happens to include chat. The reason it belongs on this list is white-labelling: agencies resell it under their own brand to clients, which no other tool here does as well. It also has a built-in calendar, so booking happens without a Calendly link.

The honest catch is that its Instagram DM automation is shallow compared to a specialist, and you are paying for a CRM, funnel builder, and email platform whether you use them or not.

Verdict: buy it if you are an agency that needs the whole stack. Do not buy it for DM automation alone.

10. Meta Business Suite — best genuinely free option

Meta

Price: Free

Best for: Anyone who wants basic auto-replies without paying or installing anything

Watch out for: It really is basic

Meta gives you automation tools built directly into Instagram and Facebook. You can set automatic replies, away messages, saved FAQ answers, and simple keyword responses. It is free, it is reliable, and it is Meta’s own product so there is no compliance risk at all.

What you do not get: no AI, no conversation logic, no lead qualification, no flow builder, no follow-up sequences, and no analytics worth the name. It answers “thanks for your message, we will get back to you soon” and stops there.

Verdict: if your DM volume is small and you only need an acknowledgement, stop reading and use this. It is free and it works.

Full comparison table: All 10 ManyChat alternatives side by side

PlatformStarting priceWhat the meter runs onFree plan?Best for
ManyChat$14/mo annual ($17 monthly)Active contacts + $29 AI add-on✅ 25 contactsInstagram comment-to-DM
Markleyo AI$14.5/moNothing — flat, AI included❌ 5-day trialAll-in-one for small business
Chatfuel~$39–59/mo (disputed)Contacts, or flat — verify❓ “Light” tier reportedFlow builder, TikTok DMs
Inrō€12.99/moContacts activated per month✅ 100 contactsBest free plan with AI
InstantDM~$9.99–12/moNothing — unlimited contacts❌ 7-day trialCheapest paid plan
CreatorFlow$15/mo flatDMs sent✅ 500 DMs/moPredictable flat billing
Tidio$24.17/mo annualThree meters + Lyro add-on✅ 50 conv/moWebsite chat + ecommerce
GorgiasTicket-volume basedTickets + ~$0.90–1.00 per AI replyShopify sales and returns
Respond.io~$79/moContacts + usersTeam shared inbox
GoHighLevel~$97/moFlat per tierAgencies, white-label
Meta Business Suite$0Nothing✅ FreeBasic auto-replies

Best ManyChat alternatives by use case

The right answer depends on what you are actually trying to fix. Here is the shortlist for each situation.

What are the top chatbot builders similar to ManyChat for small businesses?

A chatbot builder is a tool where you design the conversation yourself, usually by dragging boxes around a screen. If that is what you want to keep, three tools are genuinely similar:

  1. Chatfuel — the closest match. Same visual canvas, same flow-first thinking, plus TikTok DMs. Verify its current pricing first.
  2. Markleyo AI — its no-code agent builder covers the same ground, then adds channels ManyChat does not have (Telegram, phone) and includes the AI rather than charging extra for it.
  3. Inrō — simpler than ManyChat, but with a real free plan and AI credits included.

For a small business, the deciding question is usually not features. It is this: if my audience doubles, does my bill double? On ManyChat, Chatfuel, and Inrō the answer is yes, because all three count contacts. On Markleyo, InstantDM, CreatorFlow, and Meta’s tools, it is no.

Which chatbot solutions specialize in e-commerce sales funnels?

An ecommerce sales funnel is the path from someone noticing your product to buying it. For messaging tools, that means three specific jobs: catching interest, answering the objection, and closing without the person leaving the chat.

Ranked for exactly that:

  • Gorgias is the specialist. It reads live order data, so it can answer “has it shipped?” and “can I exchange this?” with facts rather than a guess. Best for stores where post-purchase questions dominate.
  • Tidio is best if the funnel starts on your website rather than in DMs. Strong Shopify and WooCommerce integrations, and a good abandoned-cart use case.
  • Markleyo AI is best if your funnel runs on WhatsApp or Telegram campaigns and phone follow-up. Its marketing bot sends broadcast campaigns, the chatbot handles the reply, and the calling agent phones the ones worth phoning.
  • ManyChat itself remains genuinely strong here, and it is fair to say so — its Shopify integration and comment-to-DM offers are well built. The issue is cost as you scale, not capability.

What are the most cost-effective alternatives for automated messaging campaigns?

A messaging campaign is sending one message to many people at once — a launch announcement, a restock alert, a discount. This is where billing models matter most, because campaigns touch a lot of people at once.

The cheapest options, and why:

ToolCostWhy it is cheap for campaigns
Meta Business SuiteFreeNo cost at all, but no real campaign tools
InstantDM~$9.99–12/moUnlimited contacts, so a big send does not raise the bill
CreatorFlow$15/mo flatBilled per DM sent, no contact scaling
Markleyo AI$14.5/moWhatsApp and Telegram broadcast campaigns included, plus chat, calls, and social
Inrō€12.99/moAI included, generous free tier to test with

Two warnings. First, WhatsApp campaigns carry Meta’s own per-conversation fees no matter which tool you use, so budget for those separately. Second, avoid contact-based tools for campaigns specifically — a campaign is the exact event that turns thousands of people into billable active contacts in one afternoon.

What are the best platforms like ManyChat for chatbot marketing?

Chatbot marketing means using automated conversations to find and win customers, rather than just to answer support questions. Judge platforms on three things: how many channels they reach, whether the AI is included or extra, and whether they can follow up.

  • Markleyo AI — widest reach here: website, WhatsApp, Telegram, Instagram, Messenger, and outbound phone calls, with the AI and broadcast campaigns in the base plan.
  • Chatfuel — strong on Messenger, Instagram, WhatsApp and TikTok, with AI bundled into its tiers.
  • Inrō — Instagram-focused, AI included, campaigns on the free plan.
  • GoHighLevel — the marketing-stack answer if you also need funnels, email, and a CRM.
  • Respond.io — the right pick when marketing conversations need a whole team to handle them.

One honest note: no chatbot converts everyone. Real reply-to-conversion rates in DM automation are typically low single digits to low double digits, and any vendor quoting a dramatic figure is describing their best case, not yours. Build a human handover path from day one.

Which ManyChat alternatives have the best free plans?

ManyChat’s free plan now covers 25 active contacts. Four alternatives beat that:

  • Inrō — 100 active contacts, 3 automations, 3 DM campaigns and 50 AI credits, no card required. The most generous full-featured free tier.
  • LinkDM — free tier covers 1,000 DMs a month, with LinkDM branding on the message.
  • CreatorFlow — free tier covers 500 DMs a month with unlimited keyword triggers.
  • Meta Business Suite — free forever, but only basic auto-replies.

Note that fewer tools offer free plans in 2026 than a year ago — Chatfuel removed its free plan in its revamp and Later replaced its free tier with a 14-day trial. And be realistic: free plans are demos, not business tools. For real automation, expect to pay roughly $10 to $99 a month depending on your needs.

How do you switch from ManyChat to another platform?

Moving is easier than it looks, but the order matters.

Step 1 — Screenshot every flow before you cancel. Flows do not export in a format another tool can import. Take screenshots or a screen recording of each one. This is your blueprint, and it is the thing you actually spent time building.

Step 2 — Export your contacts and tags. Do this while the subscription is live, since access usually ends when you cancel. Export the tags and custom fields too, not just names — the tags are how your segmentation works.

Step 3 — Write down your three real numbers. From your last three invoices: peak active contacts, whether you paid overage, and whether you were paying the $29 AI add-on. Almost everyone finds one of those three is where their money went. These numbers decide which alternative wins for you.

Step 4 — Reconnect Meta permissions carefully. Your Instagram and Facebook automation runs through Meta’s official API. When you connect a new tool you will re-authorise permissions, and you should disconnect ManyChat only after the new tool is confirmed working. Two tools connected at once can send duplicate replies to the same person, which looks terrible.

Step 5 — Rebuild your single best-performing flow first. Not all of them. Pick the one that actually earns money, rebuild only that, and run it live for a week.

Step 6 — Compare on one metric. Not “which feels nicer.” Use reply-to-conversion rate: out of 100 people who entered the automation, how many did the thing you wanted? Then work out cost per conversion.

Step 7 — Delete stale contacts before your final month. This one is ManyChat-specific and saves real money. Because inactive contacts keep counting until you remove them, clearing out old ones before your last billing cycle can lower your final invoice and any overage.

Step 8 — Cancel on your renewal date. Annual plans rarely refund. Time it.

Most people finish in a few days of calendar time and a couple of hours of real work.

How we picked and compared these 10 ManyChat alternatives

Five tests, in this order:

  • What the meter runs on. Contacts, messages, or nothing. This single factor predicts your bill better than the sticker price.
  • Real cost at real volume. What you pay in a good month, not a quiet one, with add-ons included.
  • Whether AI is included or extra. ManyChat charges $29 on top; several alternatives do not.
  • Channel coverage. Instagram, Messenger, WhatsApp, Telegram, TikTok, website, phone.
  • Compliance. Whether the tool uses Meta’s official API, since unofficial automation risks your account.

Every price was checked against the vendor’s own pricing page or a dated third-party pricing tracker in July and August 2026. Where sources disagreed — Chatfuel, notably — we say so in the entry rather than picking the number that suits our argument.

We also excluded follower-growth tools that get mislabelled as DM automation. They do a different job, and mixing them in makes a comparison useless.

Frequently Asked Questions About Manychat Alternatives

What is the best ManyChat alternative?

It depends on what broke for you. If the bill is the problem, a flat-rate tool — Markleyo AI, InstantDM, or CreatorFlow — removes the contact meter entirely. If you want the same flow-building experience, Chatfuel is the closest swap. If you need a free plan that works, Inrō gives you 100 contacts against ManyChat’s 25. If you need more than DMs, Markleyo AI adds phone calls, Telegram, and social publishing that no DM tool on this list offers.

Why did my ManyChat bill go up?

Most likely one of three reasons. ManyChat restructured pricing on March 2, 2026 into contact-based tiers with overage fees on every paid plan. Second, you may have exceeded your contact allowance — overage runs roughly $0.02 to $0.10 per extra contact. Third, contacts do not expire by themselves: they keep counting toward your limit even if they never message you again, unless you manually delete them. Check your contact count, not just your plan name.

What is the best free ManyChat alternative?

Inrō, with 100 free active contacts, three automations, three DM campaigns and 50 AI credits — four times ManyChat’s free allowance, with AI included. If you measure in messages rather than people, LinkDM’s free tier covers 1,000 DMs a month and CreatorFlow’s covers 500. For basic auto-replies only, Meta Business Suite is free forever and completely compliant.

Does ManyChat include AI?

No, not in the plan price. ManyChat’s AI features are a paid add-on at about $29/month on top of Pro or Business. AI-powered replies are only available from the Pro tier upward. So the cheapest way to get ManyChat with AI is roughly $58/month on annual billing. Several alternatives — Inrō, Chatfuel, and Markleyo AI — include AI in the base price.

Is ManyChat still worth using in 2026?

For some people, clearly yes. If your account was created before March 2, 2026 you are still on old pricing, which changes the maths entirely. Its Flow Builder is still the best in the category, its Instagram triggers are the deepest, and it is an official Meta Business Partner. And if the same contacts message you repeatedly, per-contact billing can be cheaper than paying per message. The case for leaving is strongest when your audience is growing fast, your posts spike unpredictably, or you came for the AI and did not expect to pay extra for it.

Will I lose my flows and contacts if I switch?

Your contacts you can export, and you should do it while your subscription is still active. Your flows you cannot — no tool imports another’s flow logic, so screenshot everything before you cancel. Practically, this is less painful than it sounds: most accounts have one or two flows that produce almost all the results, and rebuilding those is an afternoon’s work rather than a project.

The bottom line: Which ManyChat alternative is right for you?

ManyChat is not a bad product. It is a very good tool that changed its pricing so that growing costs you more — a free plan cut by 97.5%, a meter that counts your audience instead of your usage, and AI sold separately.

Pick by the problem you actually have:

  • Bill spiking when posts do well? → Flat pricing. Markleyo AI, InstantDM, or CreatorFlow.
  • Need more than DMs — calls, campaigns, social, content?Markleyo AI.
  • Want the same flow builder?Chatfuel (verify its current price).
  • Need a free plan that actually works?Inrō.
  • Tightest possible budget?InstantDM.
  • Selling on Shopify?Gorgias, or Tidio if the funnel starts on your website.
  • A team sharing one inbox?Respond.io.
  • An agency serving clients?GoHighLevel.
  • Only need auto-replies?Meta Business Suite, free.

Before committing, do the one calculation almost nobody does. Take your peak active contact count from the last three months — the busy month, not the quiet one — and price it on each vendor’s real rates with add-ons included. Then look at the annual figure. The winner is almost never the tool with the lowest number on the pricing page.

Want the flat-price version? Start a free Markleyo AI trial — set up your chatbot and WhatsApp or Telegram campaigns in minutes, and get the calling agent, social suite, and AI copywriter in the same plan.

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